Lync: Local and Site-to-Site Dial Plan GUI Script

In a multiple, or even single, site VOIP deployment there are some  steps you can take to make life a whole lot easier on your end users. One of of the common features implemented across phone deployments (VoIP or otherwise) is site local and site-to-site dialing shortcuts. These shortcuts generally reduce the number of digits users have to dial to reach one another. In this post I’ll go over how you might setup such a dial plan in Lync. First I’ll go over how you might setup such a plan manually then I’ll provide a GUI tool to do the same thing.

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Lync: Voice Route Diagram Creation Script

Lync voice routing boils down to three basic components working in concert to decide call flow. It seems quite simple on paper, you assign voice policies which determine call routes based on PSTN usages (often called the ‘glue’). After looking at Lync voice routing way too many times I finally caved into producing a script to create diagrams of the things over the Thanksgiving holiday weekend.

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Lync UCS Contacts Reporting with Powershell

By default a Lync enabled account within a Lync/Exchange 2013 environment will be enabled for UCS (Unified Contact Store). This means that the Lync contacts get saved in the Lync user’s mailbox and not the Lync database. In order to get a list of the contacts associated with these accounts you have to export data to a zip file with some debug Lync commands and, even then, the information is buried in a hard to interpret XML file. Continue reading